When They Call 911, Bridging The Communication Gap Can Save Lives

The Number Of Monolingual, Spanish-Speaking 911 Callers Increases Year After Year

For 911 Dispatchers, the ability to understand callers and relay correct information to first responders in the field is often a matter of life or death. Of the approximately 45-million Hispanics living in the USA, it is estimated that 10% speak only Spanish. This is especially true for young children growing up in Spanish-speaking households and elderly residents in the Hispanic community. Often the first point of contact, 911 phone operators who understand emergency-specific, Spanish words and phrases can effectively dispatch help without delay or confusion.

Discover
Spanish For 911 Dispatch:
No Prior Knowledge Of Spanish Needed
No Confusing Rules Of Grammar To Learn.

This interactive, online audio-visual course features over 2400 words and phrases, plus special Alert Words, specific to 911 emergency situations. The focus is on public safety and emergency situations including understanding the nature of the call, collecting information about possible injuries, securing the correct street address, keeping the caller calm, and much more.

You Don't Have To Be Bilingual To Comprehend The Needs Of 911 Callers

• Learn over 2400 words and phrases specific to public safety, plus 180 ALERT WORDS designed to empower officers in the field
• An easy-to-use, interactive audio-visual program you can access online 24/7.
• No pressure - learn at your own pace at home, at the office, anywhere with an internet connection.
• Receive instant feedback to help you reinforce and retain what you've learned.
• Our program automatically records your progress allowing you to immediately pick up where you left off.
• You can print out vocabulary sheets to take with you for reference on the job.
• Have a question about a particular phrase you need to learn? You can email your teacher and receive a quick, personal response.
• Includes a range of fun games to help test and reinforce your new skills.
• We continually expand our courses to include new phrases for healthcare and health insurance professionals.
• Students receive a certificate of completion

The Only Online Course Of Its Kind Exclusively For 911 Dispatchers

• Spanish for Teachers
• Spanish for Healthcare
• Spanish for Banking
• Spanish for Customer Service
• Spanish for Real Estate
• Spanish for Law Enforcement
• Spanish for Corrections
• Spanish for 911/Dispatch
• Spanish for EMS and Fire
• Spanish for Park Rangers